There are different types of conflict that are a normal part of life. The key to resolving this inevitable conflict appropriately lies in a set of rules and practices that will direct the momentum of your conflict towards a mutually beneficial solution.
The starting point for implementing, handling and resolving conflicts depends upon the personality. Individuals are always first responsible for the way they interact in their work environment. You are the only person in control.
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Here are some tips for resolving conflicts. Pay close attention to these conflict resolution tips. They will be of great help in resolving the different types of conflicts you may encounter:-
Stay Calm:- We rarely do our best when we are upset and angry. Our anger can defend others.
Choose a suitable time and place to resolve the conflict:- Find a place without distraction and enough time so that no one feels rushed or disadvantaged.
Focus on the problem:- Don't focus on the person with whom you are in conflict. Avoid finger pointing, attribution and downloads. Be respectful and responsible for your part in the conflict.
Listen really to the other party:- This is probably the last thing you want to do because you might get annoyed or offended. However, listening carefully (with ears, body and mind, without thinking about your answer) is the most important piece of advice for resolving conflicts successfully. Another tip is to let them speak every 10 to 20 minutes without answering. Just listen.